1. How does your apparel fit?
We recommend checking out the size guide shown in every product listing for a look at how the item fits. You can always send an email to email@example.com with any additional sizing questions.
2. How long will it take to get my order?
Effective March 18, 2018, all orders leave our warehouse within 5-7 business days from purchase date. You can choose your shipping speed as priority or standard shipping at the time of checkout, which is in addition to our 5-7 business day processing time.
If you purchase a pre-order item, those will ship by the date specified in the listing.
3. I just placed my order, can I change it?
We will do our best to accommodate any changes to orders placed, based on available inventory. Email us at firstname.lastname@example.org with any order changes.
4. Do you accept returns or exchanges?
We hope your tee or accessory fits the first time. We do allow exchanges or returns for shop credits. Please note, items must be unworn and unwashed.
We do not currently accept returns.
If you would like to send an item back for exchange or store credit, please go to the EXCHANGES tab on our main menu. There you can download, print and complete the exchange form.
Send the item(s) back to us within 7 days of delivery to:
Main Street Press
35 Starr Rd, Unit 8
Danbury, CT 06810
Buyer is responsible for any return shipping.
If items requested are out of stock, store credit will be issued.
5. My tracking says my item was "delivered" but it is not here?
Sometimes this happens! Check areas around the outside of your home including your front porch, side door, back patio, garage, and bushes to make sure it’s not hiding or jammed. Also, check with your neighbors to see if they accidentally received it. We suggest waiting 5 additional business days (because sometimes USPS tracking can be incorrect) and if your package still does not arrive, please email us at email@example.com.
6. My question wasn't answered; can I talk to you personally?
Sure! Please send an email to firstname.lastname@example.org and our team will get right back to you. All emails will be answered within 24 hours Monday through Friday.